USB HVR900 Wintv2k keeps crashing in Vista 32 bit -any alternative of Fix Pls?

Discussion in 'Microsoft Windows' started by rolfee, Sep 2, 2007.

  1. rolfee

    rolfee
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    Hi All,
    I cannot get wintv2k to run without crashing in Vista HP 32bit. All my details are below (copied from support email). Has any one else found a fix, or can you recommend a stable bit of software to replace wintv completley?

    Thanks
    Rolfee
    -------------------------------------------------

    Product = WinTV HVR 900 USB

    I am running following spec machine

    • Intel Duo core 2 CPU 6600 @2.40Ghz
    • 2 x Nvidia 8500gt SLI (SLI not turned on) (duel monitor) – most recent graphics drivers installed
    • 2046mb RAM
    • ASUS P5 SLI motherboard
    • Vista Home premium 32bit edition.
    • Connected directly to USB port not via hub

    I cannot run Wintv2000, every time it opens the application crashes, I reboot the machine and it opens first time only, then any channel change crashes the program. Below is the error message.

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: WinTV2K.EXE
    Application Version: 5.2.25067.0
    Application Timestamp: 45f0726a
    Fault Module Name: QUARTZ.dll
    Fault Module Version: 6.6.6000.16386
    Fault Module Timestamp: 4549bda3
    Exception Code: c0000005
    Exception Offset: 000cbf1f
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 2057
    Additional Information 1: 2357
    Additional Information 2: ce5ebcad3ae36092a6d9cab90f4e68fb
    Additional Information 3: 0a16
    Additional Information 4: e7e98b98814c02099d460175cb80b291


    I have run your hardware clear program several times, re-installed the driver/software several times (including only installing the wintv software and nothing else), same result, I even tried wintv beta version and same issue. I ran through every fix on your website + cannot find a fix on any of your knowledge base or forums.

    Please can you advise how to fix this as I have a product I cannot use.
     
  2. rolfee

    rolfee
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    Hi All,
    Got a response from Hauppauge and tried it and seems to fix issue. I set it to allow overlay, turns off Aero visuals but gives you fully functional wintv2k.

    "Can you go to start/programs/hauppauge wintv/primary and then select one of the options (Force Primary, Allow Overlay or DIB draw). Try running the application with each change."
     

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