About 4 years ago I had 2 refurbished dell computers delivered, and they came via Amstrad. I wasnt around at the time, but apparently the guy got into his van, found the box and dropped it out of the van, and it hit the ground from about 5ft up.
Funny thing, one failed within a week :/
One of the VPs has already issued a web video apology, as an incident like this could certainly lose them a lot of customers. Apparently the employee is no longer working 'face to face with customers' or something; I can't imagine he'd be an employee for long.