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urgent help required

Discussion in 'Projectors, Screens & Video Processors' started by gb155, Feb 24, 2004.

  1. gb155

    gb155
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    i have my friends besure v1 lc3131 when we plug the mains in you can here power and feel a jet of air but that lasts for a mere 1 second, and after that we can power the thing up, it is 2nd hand but to be honest looks brand new

    anyone any ideas?

    cheers
     
  2. Chris Frost

    Chris Frost
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    What's the question?

    Are you saying the projector works and you're just unsure about the self diagnostic when you first plug in, or are you saying the projector won't come on?

    Regards
     
  3. gb155

    gb155
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    i am saying the projector will not come
     
  4. Chris Frost

    Chris Frost
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    OK. It wasn't clear from your first post.

    Two simple checks -
    1) Remove the lamp housing cover and remove and refit the lamp.

    2) Remove and refit the dust filter

    There are micro switches on both that would put the projector in protection mode if either was fitted incorrectly.

    Regards
     
  5. gb155

    gb155
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    thanks for your reply
    it seems there is a problem as i have already done those you have suggested
     
  6. Chris Frost

    Chris Frost
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    Is the 'Lamp' indicator lit up at all? If so, what colour? Any other lights showing?

    Regards
     
  7. gb155

    gb155
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    none at all
     
  8. Chris Frost

    Chris Frost
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    I'm afraid it does sound like something more major. Had you or your friend seen the projector working before you got it?

    bSures are covered by a three year warranty. To see if your projector is still under warranty check the serial number at the back near the mains socket. It starts WRnn nn nn (n is a number).

    Skip the two numbers after WR, the next pair is the year of manufacture, then the next pair is the week. eg WR030224 would be product made in week 24 of 2002. If the warranty is still valid then you'll be in the 'Return to Base' phase. This means you get a returns number from our warranty help line, then arrange your own carriage back to the UK repair agent.

    The warranty help line number is 0800 783 2310. It's open 8.00am-10.00pm seven days a week.

    Good luck.
     
  9. gb155

    gb155
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    the numbers are 030462 so am i ok
     
  10. Chris Frost

    Chris Frost
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    If the serial number is WRnn0304...then you're OK, but if it's WR030462 then that would make your manufacture date as week 62 of 2004. That's a bit of an impossibility. You should check again.
     
  11. gb155

    gb155
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    yes we have WRnn030462, what does the 62 mean
     
  12. Chris Frost

    Chris Frost
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    you don't have to worry about 62
     
  13. gb155

    gb155
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    yes thanks forall your help.
     

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