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urgent help required
- Thread starter gb155
- Start date
Chris Frost
Well-known Member
What's the question?
Are you saying the projector works and you're just unsure about the self diagnostic when you first plug in, or are you saying the projector won't come on?
Regards
Are you saying the projector works and you're just unsure about the self diagnostic when you first plug in, or are you saying the projector won't come on?
Regards
Chris Frost
Well-known Member
OK. It wasn't clear from your first post.
Two simple checks -
1) Remove the lamp housing cover and remove and refit the lamp.
2) Remove and refit the dust filter
There are micro switches on both that would put the projector in protection mode if either was fitted incorrectly.
Regards
Two simple checks -
1) Remove the lamp housing cover and remove and refit the lamp.
2) Remove and refit the dust filter
There are micro switches on both that would put the projector in protection mode if either was fitted incorrectly.
Regards
Chris Frost
Well-known Member
Is the 'Lamp' indicator lit up at all? If so, what colour? Any other lights showing?
Regards
Regards
Chris Frost
Well-known Member
I'm afraid it does sound like something more major. Had you or your friend seen the projector working before you got it?
bSures are covered by a three year warranty. To see if your projector is still under warranty check the serial number at the back near the mains socket. It starts WRnn nn nn (n is a number).
Skip the two numbers after WR, the next pair is the year of manufacture, then the next pair is the week. eg WR030224 would be product made in week 24 of 2002. If the warranty is still valid then you'll be in the 'Return to Base' phase. This means you get a returns number from our warranty help line, then arrange your own carriage back to the UK repair agent.
The warranty help line number is 0800 783 2310. It's open 8.00am-10.00pm seven days a week.
Good luck.
bSures are covered by a three year warranty. To see if your projector is still under warranty check the serial number at the back near the mains socket. It starts WRnn nn nn (n is a number).
Skip the two numbers after WR, the next pair is the year of manufacture, then the next pair is the week. eg WR030224 would be product made in week 24 of 2002. If the warranty is still valid then you'll be in the 'Return to Base' phase. This means you get a returns number from our warranty help line, then arrange your own carriage back to the UK repair agent.
The warranty help line number is 0800 783 2310. It's open 8.00am-10.00pm seven days a week.
Good luck.
Chris Frost
Well-known Member
If the serial number is WRnn0304...then you're OK, but if it's WR030462 then that would make your manufacture date as week 62 of 2004. That's a bit of an impossibility. You should check again.
Chris Frost
Well-known Member
you don't have to worry about 62