Was on the phone to them today as I fancied getting thee Sky+ multiroom deal they have running. To existing customers, sky+ is £149 + £10pm for the multiroom. bit steep, so while browsing I noticed that new customers get sky+ for £99 + £10pm for the multiroom. I was having none of that, so straight on the phone to them for an ear bashing, never gave the poor guy a chance on the phone but I asked him to explain why existing customers were paying £50 extra for their sky+ box. He replied, 'because thats a deal to attract more new customers' - what about keeping your old ones, he said but the deal is to attract new customers. Fine I said, but why am I paying £50 more for a box when you obviously think its only worth £99... 'Its a deal for new customers he kept saying' - I then said, ok, I'll cancel my contract and wait a month and then fit sky+ for £99 - he then said 'sorry, but you wouldnt be a new customer, you would be a re-connecting existing customer' - I wasnt too happy at that point, I then said 'ok, my misses hasnt had sky before, I'll cancel mine then create a new account under her name' - cant do that either sir, 'it goes by household' -- I was extremely angry and said, look mate, youve got us shafted from all angles, the guy laughed.... what could I do ? , I'm going to be calling them back tonight to try again, but this is a joke. why are Sky such [expletive deleted by admin ] to their existing customers. ? sorry, just had to vent some frustration. any idea's ? I'm close to cancelling my contract.