Upgrading to Sky+ options - I'm moving!

[Biggles]

Hi I wonder if people have got any idea's about this.

I'm about to move and I'm thinking about upgrading to SKY+

As a current customer the standard upgrade will cost £199, if I'm a new customer (I'm moving and I'll get my wife to register) it's only £99. I've been with Sky for years and I'm tempted to do this as I feel their trying to rip off existing customer, oh and if I upgrade a £40 moving fee!

So do I do this or buy a new box from another company for £169??

What do people think?

Will sky come down in price if I try and talk to them?

 

[Starburst]

Well considering the price for new customers if you can get it then I would do so, makes it easier when all warranty work is with one company.

As you know there is very little (if anything) to be gained for being a long term subscriber

 

[maverick177uk]

Have to agree last year I was moving house and wanted to cancel Sky as I would not be moving in for 4 months due to renovating my house, I was talked into going to minimum subscription i.e.£14.99 a month as this would be cheaper in the long run than cancelling and then getting a new install I'd save £50 home moving scheme. So I paid £15 a month costing me £60 and then phoned up to get Sky + installed, I was then told I would have to pay £240 for this privilage, now at this time they were offering it to new customers for £99 all in, I pointed this out and also what I had been told 4 months earlier, they didn't give a toss, I pointed out I'd had Sky for 14 years, still no joy. I then said I would cancel and do it in my girlfriends name, they said it wouldn't work as Sky was already registered at that adddress, I pointed out there wasn't even a dish at the address so there was no Sky just me being ripped off for 4 months.
They came back with that offers were always changing etc and that intial adopters of Sky+ paid £400 then the following year new customers got it for £200, so how did I think old customers felt? I pointed out that old customers didn't have to pay increased subscription charges for a year to balance this out, she had no answer, their attitude was if you don't want it cancel but who else can you go too?They have you over a barrell.
So to sum up I paid out £300 when I could have done it for £99, so don't let them talk you into keeping it or doing a house move thing, cancel then put it in your wifes name and don't tell them you've had it before, I told my sister to do this with her boyfriend and they got the £99 deal, if you've got 2 bank accounts even better use the one that wasn't used before. I just wish there was an alternative to Sky as I drop them tomorrow there customer service is crap.

 

[Biggles]

I've had "conversations" in the past with Sky and thought they'd try to Shar t me.

Unfortunately Sky and many other companies (see Tiny plasma thread, just try dealing with BT) seem to operator on “sc w” you policy.

Either they’re the only company you can use, e.g. BT, Sky, or/and they use the mug approach. “Didn’t you read the small print, how about a £150 restocking fee, oh and because you’re an existing customer that’ll be more”

Oh and before people say you do have a choice, have you tried NTL, Cable and Wireless or Homechoice?

But as they say what goes around comes around, so I feel no guilt in not telling the whole truth to Sky.

Thanks for helping make up my mind