I'm running 1.1.4M I think, will check tonight. EPG is often not popluated for most channels and sometimes for none at alltimtjohnson said:Martin
You say the EPG is patchy - can I ask what the symptoms are and what version of software you are running?
To find out the software version, press the info button on the remote and choose 'Integrated Features' (2nd or 3rd option down). It should list the software version. I think the latest version is currently 4.17
That is EXACTLY what I am experiencing too. I have reported this to my retailer, tv and video diretc, and they will arrange for Linnsight to come out to my house. I'll let you know how I get on. Haven't tried your method of updating the EPG, but will give it a go, but at £1000 for a 26" TV you would expect the EPG to work properly!timtjohnson said:I have exactly the same problem and I'm using 1.1.4 also on my Individual Selection 32.
After much analysis I have worked out that:
It is only collecting EPG data when it's not in standby mode, i.e. when Im watching TV.
If I switch it on and watch BBC1 after a few minutes I will have data for BBC1, BBC2, BBC3 and BBC4. If I then switch to ITV1 I shortly and additionally have ITV1, ITV2, ITV3 and ITV4 in the EPG. The EPG will collect and temporarily store is this way until the TV is placed back into standby mode. It then looses all the data.
To force my TV to do a proper update and permanently store the EPG data I do the following:
Switch it off at the mains and switch back on BUT leaving it in standby mode.
After two minutes the red light turns orange and the TV spends the next hour properly populating the EPG and storing it. If I then take the TV out of standby the EPG will be fully up-to-date after waiting for about 2 minutes for the data to be transferred from permanent memory.
Id be interested to know if you have exactly the same because Im having trouble convincing Loewe of a problem.
Yes, the 8 day EPG. Linnsight called today and the guy asked me if I had been speaking to someone from london on this forum, so must have been you I take it He asked me to try it over the weekend, ie leave TV in standby overnight, switch on, select EPG, it should show no information, switch off EPG, then switch back on in 2 mins time and info for all channels should be displayed for the 8 days. I told him I've tried it and it only shows for the channels I am watching, but agreed to try again over the weekend. He's going to call me on Monday and possibly come out next Thursday or Friday if I am still having problems. He did think there may be a problem with the long term memory. I'll keep you postedtimtjohnson said:I would be very interested in their response. I'm having trouble convincing Linnsight that there is a problem and I'm beginning to get frustrated. Someone else with exactly the same problem would be very helpful.
Please could you confirm that you are referring to the 8 day EPG system rather than the older 'Now & Next' system.