UPDATE !!!!!!!!!! Finally got through to LG and they are gonna fix my TV for free as per original warranty. They are sending a courier on 31st May with an empty box for me to put TV in. They are then gonna take it away and repair it for me FREE OF CHARGE. WOOHOO Must say that once LG decided to help me, they could not do enough for me. Ringing me back numerous times to arrange pickups etc. So it shows.... if you dig ur heels in and keep at it, you get the results you want.