I posted a thread a few days back about my sony str db930 which has fallen silent since my 2 year old son cranked up the volume to maximum. I've tried the factory reset and checked the speakers but nothing worked so I took it to the local repair shop (which was recomended by Sevenoaks). They've had it for a few days now, so I phoned them today to see what the verdict is - but the tw*t on the other end of the phone just keeps asking to bring in my speakers and won't comment on what the problem with the amp is ! He says that he needs to connect the speakers before he can say why it was blown is and he won't comment on the cause of the problem until I've done so ! Surely he can see which parts of the amp are damaged, which parts need replacing and how much the repair will cost without attaching my speakers. He was making out that the speakers might be responsible for the damage, but can anyone explain how this could have been ? It's major hassle to drag my heavy B&W 602s and associated subs down to shop for no good reason. I just wanted a straight quote on the price of a repair and get it back by the weekend. I feel really p*ssed off now as I can't get down to the shop until Saturday. I think I just needed a quick rant to get this off my chest. Rant over.