I have just had a bad experience with Unbeatable I am disabled and I ordered a 36" Thomson telly from them I explained that I was disabled and the telly was supposed to be delivered by a two man team during the day as a couple of my friends were going to set it up for me when they finished their work. It got delivered yesterday but there was only the City Link driver I had to chap up my next door neighbour who is on night shift to give the driver a hand to get it into the house. They were going to have struggle to get it through the kitchen door so the driver asked me for a large knife and proceeded to cut the box to pieces eventually the telly was left in the living room. Last night when it was connected up half of the screen was a green colour. When I contacted Unbeatable this morning they were not going to get it lifted as their courier would not lift it if it was not boxed up. I eventually got to speak to someone in authority and I told her that if they did not take it back and refund my money as it was their courier who destroyed the box and that the television was faulty that I would contact the Trading Standards then she agreed to have a empty box delivered to me and a two man team to repack the telly, but she was not sure when this would be done Has any one else had this sort of problem?