Unable to scan


Established Member
I have to scan a receipt but when I try I get this message.

DCP-J315W LAN cannot be found If the device is OFF turn ON the device Check the I/F cable connection between the device and the computer If the scanner is working with another application cancell scanning or wait untill the scan job finishes and try again.

The printer is on and prints fine it is connected wirelessly. Has anyone got any ideas any help appreciated.Thanks

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