Pontecorvo
Established Member
- Joined
- Aug 20, 2007
- Messages
- 107
- Solutions
- 1
- Reaction score
- 7
- Points
- 53
Unable to cast Now TV to Sony via chromecast
Now TV subscriber in London, UK, having endless trouble viewing.
I subscribed to Now TV entertainment package (£9.99 p/m) and cannot solve viewing problems. There’s no way to tell whether I will be able to watch a show on the TV or not. I am just about to throw in the towel.
Here’s how it goes.
Turn on TV (Sony Bravia)
Make sure Chromecast is connected via HDMI and turned on, with white light showing.
I go to Google Home on my phone (Sony Xperia XZ1 Compact) and find the “family room” and order it to cast. I also tell the phone to use Chromecast.
Screen on my phone is now cast successfully to the TV.
I can now view BBC iPlayer shows, Channel Four on Demand, and anything on my phone.
I now launch Now TV on the phone. Now TV appears on the TV screen.
The “cast” symbol appears on the phone and I press it having started the show I want to watch.
The “cast” then stops and the message appears (on phone and TV screen).
“Something went wrong. Try signing out and in again.[words to that effect]
Error code 1.
Alternatively, I get “you have reached your streaming limit. Turn off your other devices and sign in again.”
I then sign out of Now TV on the phone and go to my laptop (MacBook Pro, which was off until now), load Now TV, sign in, and then “sign out of all devices” and I then sign out of Now TV on the laptop and turn it off. [I did this in response to a community post which said that Now often listed devices even though they had been turned off and weren’t in use].
Return to TV and attempt to get connected again. Same thing happens including the message about me using too many devices or exceeding streaming limit.
I read something on one of these forums suggested deleting the NowTV app on the phone. I did this and downloaded a new one on the phone. Did the same on the laptop. Still no luck.
I have managed to get connected from time to time and to watch shows. But I cannot predict when it will work and when it won’t. I have tried starting the different apps in different sequences, but nothing works.
Thanks in advance for any help offered.
Now TV subscriber in London, UK, having endless trouble viewing.
I subscribed to Now TV entertainment package (£9.99 p/m) and cannot solve viewing problems. There’s no way to tell whether I will be able to watch a show on the TV or not. I am just about to throw in the towel.
Here’s how it goes.
Turn on TV (Sony Bravia)
Make sure Chromecast is connected via HDMI and turned on, with white light showing.
I go to Google Home on my phone (Sony Xperia XZ1 Compact) and find the “family room” and order it to cast. I also tell the phone to use Chromecast.
Screen on my phone is now cast successfully to the TV.
I can now view BBC iPlayer shows, Channel Four on Demand, and anything on my phone.
I now launch Now TV on the phone. Now TV appears on the TV screen.
The “cast” symbol appears on the phone and I press it having started the show I want to watch.
The “cast” then stops and the message appears (on phone and TV screen).
“Something went wrong. Try signing out and in again.[words to that effect]
Error code 1.
Alternatively, I get “you have reached your streaming limit. Turn off your other devices and sign in again.”
I then sign out of Now TV on the phone and go to my laptop (MacBook Pro, which was off until now), load Now TV, sign in, and then “sign out of all devices” and I then sign out of Now TV on the laptop and turn it off. [I did this in response to a community post which said that Now often listed devices even though they had been turned off and weren’t in use].
Return to TV and attempt to get connected again. Same thing happens including the message about me using too many devices or exceeding streaming limit.
I read something on one of these forums suggested deleting the NowTV app on the phone. I did this and downloaded a new one on the phone. Did the same on the laptop. Still no luck.
I have managed to get connected from time to time and to watch shows. But I cannot predict when it will work and when it won’t. I have tried starting the different apps in different sequences, but nothing works.
Thanks in advance for any help offered.