unable to access family settings??

cooper

Novice Member
I bought a xbox 360 last week, we already have a PS3 but I thought I'd get one for my lad as there are some decent games available (hopefully the same can be said about the ps3 soon!)
He is only 13 so I had to use my ID to approve the account. The problem is he can't add friends play online etc until i change the xbox live settings, which are inaccessable! I can connect to xbox live with both of our accounts and play online with mine, but it refuses to access xbox live settings on the console or via xbox.com. I've enquired about totally deleting the account to start afresh but this can't be done either. I would normally just start again but all of the msn contacts are linked with the windows live id and i would rather MS just fix the bug.
Any body else experiencing this, could you let me know if you are able to access it on your childs account?

Thanks for listening!:)
 

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