tpw318
Novice Member
I have a problem trying to send UHD content from my skyq box via a Matrix to my TV in that it appears not recognise the signal with no error messages.
I am able to put the TV in UHD 8 bit mode using the sky cable directly to my TV and this works ok.
I have two pink SkyQ HDMI cables which I have tested directly from the SKYQ to TV and works ok in UHD.
Here is the configuration which is not working:
Before doing this I have tuned off all devices. I have disconnected all HDMI leads.
I am able to get the SKY welcome message come up on the TV through the matrix when its starting up. Then it goes and appears like no signal to the TV.
Here is a video of it not working.
Test 4 Power down and starte up via Matrix - No work.MP4
TV is a Samsung UE40NU7120K. I have set UHD on HDMI input to on. I have turned off HDMI-CEC.
I have returned the Matrix back to the company who have tested it. The link here shows that:
Dropbox - 1080p.mov - Simplify your life
So I have it back with me, with no clear ideas on how to resolve. Thanks for any suggestions.
I am able to put the TV in UHD 8 bit mode using the sky cable directly to my TV and this works ok.
I have two pink SkyQ HDMI cables which I have tested directly from the SKYQ to TV and works ok in UHD.
Here is the configuration which is not working:
- SKYQ Pink HDMI out to port 1 on Matrix.
- Matrix output via Display 1 using another Pink HDMI to TV.
Before doing this I have tuned off all devices. I have disconnected all HDMI leads.
I am able to get the SKY welcome message come up on the TV through the matrix when its starting up. Then it goes and appears like no signal to the TV.
Here is a video of it not working.
Test 4 Power down and starte up via Matrix - No work.MP4
TV is a Samsung UE40NU7120K. I have set UHD on HDMI input to on. I have turned off HDMI-CEC.
I have returned the Matrix back to the company who have tested it. The link here shows that:
Dropbox - 1080p.mov - Simplify your life
So I have it back with me, with no clear ideas on how to resolve. Thanks for any suggestions.