UE55MU7000 - Doesnt recognise the one connect box

Discussion in 'Samsung TVs Forum' started by Olly Moors, Nov 26, 2017.

  1. Olly Moors

    Olly Moors
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    HI

    just taken delivery today of a UE55MU7000 purchased from RicherSounds, unboxed, followed the quick setup guide but the television refuses to recognise the one connect box. Powering the tv on and i just get a picture of the tv and one connect box on screen and a message saying its not connected, check the connections etc, which I have done multiple times and still nothing.

    Richersounds are replacing it for me but having to wait 4 days, very frustrating, has anyone had this error before? very hacked off that I've taken delivery of a broken tv and/or one connect box.

    thanks
     
    Last edited: Nov 26, 2017

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