UE32T53000 - lost wifi connection

smcky75

Standard Member
Hi,

Model: UE32T53000CKXXU

I've had this TV since April connected to my home WiFi. However, this week the TV stopped connecting to the Home Wifi network (Virgin) and I no longer have any smart function/access to Netflix, Amazon apps etc.

After carrying out a factory reset, the TV is able to find the Home Network during the new setup process, but it is unable to establish a connection and I am left with only access to terrestrial channels from the ariel cable. I am still able to access the smart functions/apps when connected through a wired connection, but not through wireless.

How do I fix this?
 

Rudzki

Active Member
You could also try creating a portable hotspot from your phone and seeing if it connects to that.

If not it's likely the WLAN card is kaput.
 

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