R
Ralphly
Guest
Ok
I purchased this DMREX85 THREE WEEKS ago from DIGICO AKA Digital Empire online, on four occasions it come up with U80 code, I rang Panasonic customer care who referred me back to DIGICO, DIGICO wants me to send it back at my cost for repair, I rang Panasonic who referred me to a local repairer, telling me that the U80 code suggests that the machine requires replacement, DIGICO won't replace but will repair if I PAY to ship it to them, I rang the local repairer and they will take it for repair, but can not replace it, i explained that the U80 code is intermittent and that it could take a long time to replicate, they insisted that this is all they can do, even thought Panasonic customer service say it need replacing. I'll be taking it in tomorrow and will keep you informed.
I purchased this DMREX85 THREE WEEKS ago from DIGICO AKA Digital Empire online, on four occasions it come up with U80 code, I rang Panasonic customer care who referred me back to DIGICO, DIGICO wants me to send it back at my cost for repair, I rang Panasonic who referred me to a local repairer, telling me that the U80 code suggests that the machine requires replacement, DIGICO won't replace but will repair if I PAY to ship it to them, I rang the local repairer and they will take it for repair, but can not replace it, i explained that the U80 code is intermittent and that it could take a long time to replicate, they insisted that this is all they can do, even thought Panasonic customer service say it need replacing. I'll be taking it in tomorrow and will keep you informed.