TV will no longer turn on - TX-43FX550B

lozza23_uk

Active Member
Good morning all

I have a tx-43FX550b from March 2019. It has decided to give up. The red light is on, when turning on it flashes a few times and then the red light is off. After around 20 seconds if you press the power button the red light turns on/stays on. The screen does nothing to power up.

I have tried several ways of resetting:

unplug for 60 seconds
unplug and hold power button for 60 seconds
plug in and hold for 20 seconds
plug in and hold power + remote power button for 30 seconds
different wall outlet

this was far from an expensive TV but I am a little dissapointed it has only lasted 22 months.

Before I purchase a new TV are there any last ideas I may try?

Also is it worth contacting Panasonic regarding any potential warranty/good will on reasonable life span of an electronic item? It's worth noting that this model does not even appear on the panasonic website! I assume they smaller screen sizes faall under the big brothers specs/hardware (i.e. the 49" or 55" 550B carries the manual)

Many thanks in advance
 

JayCee

Distinguished Member
this was far from an expensive TV but I am a little dissapointed it has only lasted 22 months.
Also is it worth contacting Panasonic regarding any potential warranty/good will on reasonable life span of an electronic item?
You need to take this up with your retailer as they, not the manufacturer, are responsible.

EDIT.
With it plugged in try pressing a number button on your remote instead of the standby button.
 

lozza23_uk

Active Member
Excellent advice thank you I shall look in to that thank you.

Re edit:
Thank you, I tried that. Same thing unfortunately. red light flashes 20 times. then blank for 20 seconds. then back to red on permanent. The screen has done nothing in that tiem (no backlight/flashes etc)
 

mikej

Well-known Member
Less than two years is clearly an unacceptable lifespan for a new TV and I can't see any reputable retailer being able to argue with that. You definitely need to take this up with the retailer, as JayCee suggested.

I would be polite but firm - put the ball in their court to start with by telling them you're obviously disappointed, that you don't find this length of time acceptable and are wondering what they can do to remedy the situation.
 

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