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tv repaired wrong tube i think?

Discussion in 'TVs' started by mkendall, Dec 1, 2002.

  1. mkendall

    mkendall
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    just had a new tube in my Toshiba 82zd16b as my daughter scratched the screen.The engineer came out to inspect the damage and said it would cost at least £700 plus to repair i.e new tube needed.
    Insurance company rang me and said it would be repaired as the quote they received from the repair company was just under £400.I queried this and they said that the must have got a special offer or clearance line from toshiba on tubes.I rang the repair company to make sure it was a genuine toshiba tube and they said it was.Tv delivered Friday asked again that was it a genuine tube he said it was all fine and dandy except if i look through the vent grills on the back of the tv there is a Phillips sticker on the tube.

    So is this the norm or are they trying to rip me off!

    Help please before i start my complaint procedure tomorrow.

    Thanks
    Mike



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  2. Flimber

    Flimber
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    Loads of tellies use Philips Tubes nowadays. It's probly the right one.

    Mike.
     
  3. TooManyHobbies

    TooManyHobbies
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    Hi I have Loewe Planus and it has a Phillips tube. If you where to look inside your TV you will probably find other bits by other companys too.
     
  4. lynx

    lynx
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    This is par for the course. I wouldn't get concerned over it.How does it perform ?
     
  5. lynx

    lynx
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    ???? :confused:
     
  6. Paul G

    Paul G
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    I've got a recent Toshiba 4:3 28" set that uses a Thomson tube.

    Its got a good picture so I'm happy anyway.
     
  7. Squirrel God

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  8. mkendall

    mkendall
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    i am a forum member at both sites.Dont think its a problem posting a question on 2 sites is it?

    what does highlighted a bit further down?

    anybody explain please so i dont make the same mistake again.

    cheers for the help so far


    mike
     

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