mitchell2k4
Novice Member
Hi
After some help as at the moment I’m really perplexed! There’s a bit of a saga as Samsung have even exchanged the tv for a new one and I’m still getting the problem.
I purchased a Samsung UE65TU7100KXXU in December.
For some reason, at random intervals the tv just turns itself off. I have made sure that the eco and auto standby settings are turned off and the software is up to date so it’s none of the basic things.
I have a Sky Q box connected to the tv and a Sony HT-X8500 sound bar.
Plugged into the sound bar is a HDMI switch and that has a fire stick, PS5 and Apple TV connected to it.
With Samsung having swapped the tv out for a new unit it can’t be a faulty tv so I’m at a loss
After some help as at the moment I’m really perplexed! There’s a bit of a saga as Samsung have even exchanged the tv for a new one and I’m still getting the problem.
I purchased a Samsung UE65TU7100KXXU in December.
For some reason, at random intervals the tv just turns itself off. I have made sure that the eco and auto standby settings are turned off and the software is up to date so it’s none of the basic things.
I have a Sky Q box connected to the tv and a Sony HT-X8500 sound bar.
Plugged into the sound bar is a HDMI switch and that has a fire stick, PS5 and Apple TV connected to it.
With Samsung having swapped the tv out for a new unit it can’t be a faulty tv so I’m at a loss