Question TV Guide Issue - LG 70 inch

Discussion in 'LG TVs Forum' started by MWare, Jul 21, 2019.

  1. MWare

    MWare
    Novice Member

    Joined:
    Jul 21, 2019
    Messages:
    2
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    3
    Location:
    UK
    Ratings:
    +1
    Hi,

    I'm hoping that someone can help me.

    I bought a 70UM7450PLA TV and am having trouble with the TV Guide. I am using FreeSat here in the UK and get the following message whenever I try to change channels from within the on screen TV Guide:

    'Preview is not available since programme information is currently being downloaded. Do you want to switch to the programme?'

    Also, in the banner at the top the the TV Guide it says 'Unable to Preview'.

    I have just had the Satellite LNB replaced and it is now showing Strength: 100%, Quality 94%.

    Any help or advice would be most appreciated.

    many thanks,

    Matt.
     
  2. shotokan101

    shotokan101
    Distinguished Member

    Joined:
    Jun 16, 2009
    Messages:
    76,032
    Products Owned:
    1
    Products Wanted:
    35
    Trophy Points:
    166
    Location:
    Glasgow
    Ratings:
    +25,956
  3. MWare

    MWare
    Novice Member

    Joined:
    Jul 21, 2019
    Messages:
    2
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    3
    Location:
    UK
    Ratings:
    +1
    Hi Shotokan101,

    thanks for replying and very interesting!

    I can't believe that everybody that is buying a LG (or Samsung) smart tv is having this problem. I've contacted LG so it will be interesting to hear what they say.

    Matt.
     

Share This Page

Loading...