• New Patreon Tier and Early Access Content available. If you would like to support AVForums, we now have a new Patreon Tier which gives you access to selected news, reviews and articles before they are available to the public. Read more.

TU8500 Subtitles vs Voice conflict


Standard Member
Hi all,

Ive just set up a TU8500 for my relatives who are in their 70s.

I tried to help over the phone but there’s nothing like being there in person, so I may be missing a trick, but it looked to me like I’d set Voice Support to OFF but then every time they try and switch on Subtitles it’s like it automatically switches voice support back on.

They (and I) would like to know if they can turn on subtitles on this set without triggering the voice assistant.

Hopefully someone can help.

Thanks in advance


Standard Member
To answer my own question, if you use the shortcut to the Accessibility menu the voice support automatically engages.

However, if you use the longcut via Settings you can switch on/off subtitles without the annoying voice.

The latest video from AVForums

CES 2023 Round Up: New TV Lineups for 2023 from LG, Samsung, Panasonic, Hisense & TCL
Subscribe to our YouTube channel
Support AVForums with Patreon

Top Bottom