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Transporting Plasma screens

Discussion in 'Plasma TVs' started by emad, Feb 24, 2004.

  1. emad

    emad
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    Hi all

    Could someone tell me why do plasma screens have to be transported vertically? I mean in a standing position and not to be laid down on their sides?

    Thank you


    Emad
     
  2. GaryB

    GaryB
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    The weight of the glass means that the they break fairly easily if laid flat. Let me know if you want to see a picture of the resulting mess. We have several at work.
     
  3. jmacc

    jmacc
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    i`d like to see one please rather interisting
     
  4. Elvis

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    Hypothetical question to those in the know:

    If a screen has been delivered by a bunch of idiots who didn't know better and laid it flat, but shows no sign of damage at point of receipt, is it going to be ok or could problems develop later on?
     
  5. GaryB

    GaryB
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    As far as I know, there is nothing in the actual display that gets damaged except, in extreme circumstances, the glass as I mentioned above. What you may see are stress lines in the plastic front screen. If you have ever bent a piece of plastic you normally see lots of very fine lines as it breaks up internally before finally cracking. I have seen several plasma screens with these stress lines as a result of being transported incorrectly. They are most visible when you view the screen from a very shallow angle with a bright light shining on the screen so you can see the reflection of the light in the screen. The only fix is a new front screen and they aren't cheap.

    If I get time I'll post a pic of a smashed one tomorrow.
     
  6. MAW

    MAW
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    The glass breaks up into little fragments a bit like a car window, but grey, and sits in a horrible pile behind the plastic front screen. It's a very sorry sight. Do you have transport trouble, emad? You are getting a 50" I believe, you need a van/4x4 to fit one in upright. Though maybe something like a Subaru Legacy with a high roof line might do it. I had a customer who took away a Pioneer 50"mxe in his BMW 3 series saloon once, he got away with it, but I worried till he called to say it was wonderful.
     
  7. emad

    emad
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    Yes Martin

    I am expecting it to be delivered Friday. I bought it from QED - if you remember the infamous QED thread - and I do not trust their transport.

    I suppose I will just have to wait and inspect the plasma before signing for it!

    Cheers

    Emad
     
  8. MAW

    MAW
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    Yes, you need just a knife to cut the plastic bands for Pioneer, and the box then lifts off leaving the screen standing in a tray, on polystyrene blocks. 2 minutes, no more. You've had that on order for a while then! It is a 50" isnt it? They are mad. ANY warranty issues and they will be bankrupt. Sensible businesses don't take risks like that. In the end it's not good for the customers either. I see they do not list the 504hde any more. Just the 503MXE at a high price.
     
  9. emad

    emad
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    Well, I will call their courier company and let them know of the Plasma transportation issues! I hope they'd understand, because I know for sure these are a bunch of people who are used to transporting fridges, hobs and TVs at best!

    But I will inspect the plasma on arrival and just hope for the best.

    Thanks Martin

    Emad
     
  10. Stephen Wilde

    Stephen Wilde
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    When I bought a Hitachi 4121 about 18 months ago the instructions told me to place it flat in order to fit the connection unit. I was surprised but did as they said and have had no problems. Didn't dare do it with my Fuji 50" though!
     
  11. lmccauley

    lmccauley
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    Stephen, there's no problem laying a plasma flat - it's only a problem to then transport them flat.

    emad, when I got my plasma the retailer told me how it would be packaged, how to quickly open it up and what to look for regarding signs of damage. The driver looked a little agitated when I started opening it up, but I said "Sorry mate, it's 3 grands worth of delicate electronics - it'll take me two minutes to check and then I'll be happy to sign for it."

    Cheers,
    Liam
     
  12. emad

    emad
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    Thank you Liam

    So what did your retailer tell you to look out for; aside from the obvious (broken glass).

    Cheers

    Emad
     
  13. MAW

    MAW
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    Physical damage is all you can do while he stands there. There is a shock indicator on the box, that's 1st, then open up and have a look at the glass. I saw one which had a long crack in it once, which then grew and eventually it all shattered. It's very rare, they are not as delicate as people think, but they sure are expensive....
     
  14. Liam @ Prog AV

    Liam @ Prog AV
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    And always sign for it as UNCHECKED....
     
  15. emad

    emad
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    Thank you Martin & Liam

    Martin, what do you mean by a shock indicator?

    Also can someone tell from the code on the box if it is a UK model or an import.

    Thank you

    Emad
     
  16. BKATZ

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    A shock or tilt indicator may be stuck on the side of the box. They vary in complexity, but change colour if the box is tilted. (sometimes by as little as 15 degrees)
    If so open the carton & check the contents before accepting it.

    B.
     
  17. emad

    emad
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    Cheers BKATZ

    I do intend to check it out. I might offer the delivery guys a tenner or so for their extra time.

    £10 can save me a lot of hassle and they will be willing to wait for me to open the box and check it thoroughly before they leave.

    Assuming they turn up after all!!


    Any idea about the Pioneer UK code, is it different from imports.

    Thanks

    Emad
     
  18. BKATZ

    BKATZ
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    My 504 has "made in UK" on the box!
     
  19. MAW

    MAW
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    Pioneers have a shockwatch but no tilt indicator, a quick glance will tell you all you need to know. If it shows red, all is not lost, it's not likely it'll be damaged.

    Where it's assembled has nowt to do with origins, I'll see what I can find out before tomorrow.
     
  20. BKATZ

    BKATZ
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    Errr, says "tiltwatch" on this one Martin.

    B.
     
  21. MAW

    MAW
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    The 3 in my store say shock, and that's what they are. Perhaps pioneer just stick on a thingy at random from a box. Nothing would surprise me!
     
  22. emad

    emad
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    BKATZ It is made in the UK :clap: Excellent
     
  23. MAW

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    Don't cheer yet, but it's highly likely to be uk stock, there's not much mileage in importing Pioneer, and in any case, as long as it's a EU country it makes absolutely no difference, they are obliged to honour the warranty.
     
  24. Stephen Wilde

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    I agree with Liam. I have my own law firm and never accept anything without checking the form and amending as necessary. Even if you check the item delivered thoroughly at the time you can still get caught out. That will be £200 please!!!!!
     
  25. MAW

    MAW
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    Just like they say, it's always the lawyer who asks for money 1st.:D
     
  26. Stephen Wilde

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    LOL
     
  27. MAW

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    Actually not true in this case, I think QED have had emad's money for a long time. He must be a gentleman of amazing patience not to have contacted some of your colleagues about it some time ago.
     
  28. Stephen Wilde

    Stephen Wilde
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    amouda,

    Hope all goes well but if not I will do a free threatening letter for you.
     
  29. emad

    emad
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    Well

    Martin you are absolutely correct:

    QED had my money since November 7th - so about 3.5 month but back then the 504 had just been released and orders were taken for January delivery. So effectively, my display is 1 month late.
    The problem was that QED debit your credit card for the full amount when you place the order , as this is what they do with all their clients - Appaling I know, but for the price I couldn't complain.



    Stephen, I have been in touch with QED all the time and I did threaten legal action at somepoint early this month!!
    I will check the screen for VISIBLE damage if/when it arrives tomorrow, but will sign as UNCHECKED as I will not be able to connect it to check it actually works

    until Martin installs my system - that is .;)
     
  30. MAW

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    We'll run it up on Saturday I hope, it'll be a good idea, sooner the better. You can connect it standing in the tray.
     

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