T
Toby1976
Guest
Hi,
First time poster here. Be kind
I ordred a new phone from Vodafone on friday, which arrived today. I wanted to keep my number that I have on O2, but the Vodafone telesales people are telling me that I should have told them that from the start and provided a PAC code.
I now have this code, but Vodafone say it's too late and that I am stuck with the new number they created for the account. I don't want to have to contact everybody I know to tell them I have a new number if I don't need to. Has anybody that has transferred their number to Vodafone got any tips for me? I am rapidly losing my patience with their customer service line too (going through numerous menus and getting cut off, etc).
Is there anything I can do to sort this mess out? I don't really want to cancel the phone and order a new one as I have it now. Why does everything have to be so complicated?
Can anybody help please?
First time poster here. Be kind
I ordred a new phone from Vodafone on friday, which arrived today. I wanted to keep my number that I have on O2, but the Vodafone telesales people are telling me that I should have told them that from the start and provided a PAC code.
I now have this code, but Vodafone say it's too late and that I am stuck with the new number they created for the account. I don't want to have to contact everybody I know to tell them I have a new number if I don't need to. Has anybody that has transferred their number to Vodafone got any tips for me? I am rapidly losing my patience with their customer service line too (going through numerous menus and getting cut off, etc).
Is there anything I can do to sort this mess out? I don't really want to cancel the phone and order a new one as I have it now. Why does everything have to be so complicated?
Can anybody help please?