Hello, after some advice here on what to do next. We moved into our new build property at the end of May and needed to get some work done to the back garden. Turf laid, patio and seating area created and what not. We chose this particular tradesman as one of his specialties is outdoor kitchens and built in BBQs which I’ve always wanted. Long story short, work was meant to be done and completed during the 2nd week of June while we were on a family holiday. Granted the weather was terrible that week it was delayed. Now almost 8 weeks later we have the turf and patio we wanted but still only half a built in BBQ ( the brick structure )as he has not been able to source the granite for the worktop. We paid some of the money up front so he could get the supplies etc but we have been asked a few times to pay some more of the final bill early due to the cost of the granite. Now almost two weeks ago we got a text saying can we pay the remainder as he has sourced the granite but needs more money to pay for it and will come in the next few days to fit it. I reluctantly (and somewhat foolishly) agreed while making clear I’m not comfortable doing so. I was assured I won’t be let down. Fast forward almost two weeks and there has been no sign of this guy, no answer to texts or phone calls, or emails or Facebook messages. We are pretty certain our mobile numbers are blocked as calling from our mobiles rings once and goes straight to voicemail, calling from work and hiding our Caller ID and his phone rings fine. Any idea on what we can do to get some traction (and no I don’t mean send any around etc, I don’t even know anyone to send around anyway lol). I’ve been reading around and it seems I’m **** out of luck if we can’t get hold of the guy. Apart from just leaving bad reviews on his Facebook etc what else can I do. I really don’t want to chalk this up to just being an expensive lesson. Any advice on any governing bodies etc I can go to? Maybe my local council? He came across as a really genuine guy and quite nice but it honestly feels like he’s just taken our money now and run.