Hi, 2 days ago my toshiba laptop shut down with a blu screen with error codes on screen. I turned it on again and now have several problems:
The firewall is off on mcaffee and windows firewall, it will not let me switch them on. I tried avg but got the same outcome.
The connection logo in the bottom right which shows wifi conncetion has a cross and has a message when i hover over it saying "server execution failed, connection unknown". Even though i can still access internet. When I go to a website like ebay or google it takes me to some random website. The battery will also not charge, it has a message in the system tray icon saying "plugged in, not charging" i know its not the battery because it was workimg till this virus came, and it charges for 30 seconds then just retuns to how it was. I can only log onto one of the 4 computer accounts the others get a black screen and the computer just freezes. I have tried to do a system restore but the points have all been deleted from dates before the problem started. Any help would be greatly appreciated as this was a perfectly working laptop the other day
The firewall is off on mcaffee and windows firewall, it will not let me switch them on. I tried avg but got the same outcome.
The connection logo in the bottom right which shows wifi conncetion has a cross and has a message when i hover over it saying "server execution failed, connection unknown". Even though i can still access internet. When I go to a website like ebay or google it takes me to some random website. The battery will also not charge, it has a message in the system tray icon saying "plugged in, not charging" i know its not the battery because it was workimg till this virus came, and it charges for 30 seconds then just retuns to how it was. I can only log onto one of the 4 computer accounts the others get a black screen and the computer just freezes. I have tried to do a system restore but the points have all been deleted from dates before the problem started. Any help would be greatly appreciated as this was a perfectly working laptop the other day