jupitercrew
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I have an external usb hard drive which according to the packaging, enclosure and instructions is a Toshiba model but the drive inside is Western Digital with WD model/serial numbers.
I have had it for a while as backup for documents and storage for my iTunes library but it isn't in constant use. It has now stopped communicating with the computer even though the power light is illuminating when switched on. I have opened the case up to see if there is anything obvious - which there isn't-and have also contacted Toshiba UK support but haven't received a reply.
If it has died is there likely to be a way where I can retrieve the files from it? It seems ironic that I've used this as a backup of important files and it's this drive I'm having a problem with!
Thanks
I have had it for a while as backup for documents and storage for my iTunes library but it isn't in constant use. It has now stopped communicating with the computer even though the power light is illuminating when switched on. I have opened the case up to see if there is anything obvious - which there isn't-and have also contacted Toshiba UK support but haven't received a reply.
If it has died is there likely to be a way where I can retrieve the files from it? It seems ironic that I've used this as a backup of important files and it's this drive I'm having a problem with!
Thanks