Toshiba DVD/VHS recorder.

TrishaT

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I have recently had to throw out my trusty Toshiba DVR20KB after years of good service, I bought a replacement which is connected to the TV in exactly the same way but only the VHS side works, the DVD tray won't even open. The machine has been tried on three different TV sets now and the same thing happens each time. Does anyone have any idea why this is happening and what, if anything, I can do please? Thank you.
 
Connection to any TV should not make any difference.
It should be possible to open the DVD tray even if it is only plugged into the mains and nothing else.

Evidently the unit has a fault and you should contact the vendor for a replacement.
 

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