Toshiba 36ZP38 picture problems

pksmith

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My Tosh is just over 3 years old and I've just started to experience picture problems which appears to be the dreaded DFS module. I have just started to correspond with Toshiba who I believe will offer to send the part to an authorized engineer free of charge. I've added a couple of jpegs showing the problem. I am right is saying its definately the DFS? Do Toshiba insist on a report or will they take it on face value as it seems to be a common fault with this model?
 

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hi
you will have to pay the fitting of this part around 60-150 depending on who you get, yes it seems to be common try surching this great forum and you will see
all the best,
merry christmas
 
I am right is saying its definately the DFS? Do Toshiba insist on a report or will they take it on face value as it seems to be a common fault with this model?

You may as well call a local engineer to confirm it but from the pics I would say yes it does look like it.
You will need an engineer to replace the module anyway so agree a price with him as regards labour charge and then phone Toshiba...if they request an engineers report you can then ask him to speak to them.
 

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