Toshiba 32BV701B "service not running"?

D

deleted member

Guest
Hi.

I have a 32BV701B that I bought from Richer Sounds. Sometimes I get a "service not running" error message and no sound. Other Toshiba owners have said that a firmware update will fix it, but there doens't seem to be one on the Toshiba UK website.

This is a very common model, also sold by Tesco and Amazon. Does anyone know anything about it or why it isn't even listed on the Toshiba website?
 
Toshiba responded to my query. They are going to send me a USB flash drive with the firmware update on it, which I can keep. Strange that they are happy to do that but don't put it on their web site. Still, if it fixes the problem I'll be happy.
 
Toshiba sent two USB flash drives, and neither worked. Now they are coming to collect the TV and repair it... *sigh*
 

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