Dear Mr *****, Thank you for your recent enquiry. Please find the information that you requested as follows: The RDXS32 is due for release at the end of May 04. The main difference between the RDXS30 and RDXS32 is the RDXS32 features a 80Gb HDD, PAL progressive scan and 2 SCARTs (1RGB in 1 RGB out) Kind regards, Sophia Stewart Toshiba Consumer Products Division Helpdesk Anonymous@csd.toshiba.co.uk 06/05/2004 14:44 Please respond to william.nunez To: email@example.com cc: Subject: Enquiry enquiry: Unbeatable.co.uk are advertising the RD-XS32 and I have placed an order. However I am struggling to find out any information about this DVD recorder. Specifically: 1) When will they be released in the UK 2) When will they ship to unbeatable 3) When will you have information available on the web 4) Do you have any media that you can send me regarding the RDXS32 (pdf brochure or spec sheet) Any information would be helpful as I have ordered this machine knowing that it must be an improvement on the RDXS30 I would like to know what I am getting extra!