tomtom one v3 problem on engine start.

atropa

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Have been using this happily for a year. Today switched it on, set my journey and then started the car engine (Volvo V70). The result was a series of vertical stripes on the screen which I could not instantly clear as the device would not switch off. Any ideas please?
I am hoping to remember to start the car before switching on if this is the thing to do.
 
Have you tried a reset?

There small hole on the bottom that says reset you can stick a paperclip in there to restart it.
 

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