I just wanted to see what people's experiences with the Royal Mail were, as I'm sure a lot of us here order DVDs and other things online. In my experience they are generally completely useless. My post never arrives before 10am, and usually more around midday, but it can be anytime, totally irregular. My post is always - ALWAYS - late, items sent first class take 3 days or more to arrive. If stuff won't fit through the letterbox they'll leave it outside next to my front steps in full view of anyone walking past, often without even bothering to ring the doorbell. I'm sick of the shoddy "service" they offer, and I'm sure most online retailers would be bothered if they knew, because it must be losing them customers.