I requested a demo of Pioneer 51FD and Panasonic BD35 with Kingston Richer Sounds two weeks ago. The said they had some stock in the demo room so they couldn't do it last week. They asked me to call this week. So I called on Wednesday and they still said they had stock in the demo room and they couldn't do it. So I asked them if they could just play both the players on the shop floor and the manager said yes and he encouraged that I should purchase a player before next month as the prices are going up. I couldn't turn up on Wednesday, so I rushed from work today to get there at 6.20 but they refused to connect the players to a screen on shop floor. They just couldn't be bothered. The only reason I went to them, nobody else nearby had both the units. Sevenoaks in Walton refused to demo as they said they don't do demo on units of this nature (cheap!). I always hated Richer Sounds. This just confirmed my feelings.