My I.T. department at work. They've sent a number of emails out to ask all staff to refrain from using VPN unless it's absolutely necessary, in order to free up the network for people, which is fair enough. They've even upgraded security using multi-factor authentication to gain access to areas without using VPN that we previously had to use it to access.
A few weeks ago, my laptop developed an odd fault - it won't access the internet outside of VPN. No emails, I get error messages on my browsers, usual stuff, but when I try to connect the VPN, it connects fine and I have normal (albeit slower) access to the internet.
I rang the I.T. No-Help-desk who remoted into my laptop, checked some proxy settings were correct (they were) and then told me that it's an ongoing fault that they've known about for some time.
This fault comes and goes and no-one seems to know what the fix is. Speaking to colleagues elsewhere in the company and it seems to be affecting quite a few people. It's been ongoing for about a month now.
Of course the I.T. departments actions so far to fix it seem to revolve around a campaign of asking all staff to stay off VPN unless we need to use it...