The Frame remote problems

aarondouglasdds

Novice Member
Thanks for trying to help me here.

I bought an Open Box 75” The Frame from Best Buy.

It didn’t come with a remote, but that didn’t bother me at 50% off.

The TV works great, one connect box seems to be great, but I have tried 4 universal remotes that claim compatibility, but no luck. Power and volume seem to work, but that’s it. Assuming IR function, but no Bluetooth.

The only other weird thing is the One Connect has a manufactured date of February 2021, and the TV has a manufactured date of February 2020.

What remote is the correct one for me to use?
Links or part numbers would be greatly appreciated.

I can provide any additional information that you may need.
 

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