Tevion In-car MP3/SD/USB Stereo

Discussion in 'ICE, Sat Navs & Dash Cams Forum' started by ticktockhouse, Mar 10, 2006.

  1. ticktockhouse

    ticktockhouse
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    Hi,

    This is mainly a repost of a previous reply, but I'm desperate, please don't flame me!!

    I bought this unit just after Xmas, and only had a chance to actually put it in my van a couple of months ago...Only to find that it refused to turn on. The old stereo works fine when it's plugged back in, so I reckon it's the Tevion that's at fault. Plus I checked the fuse in the back and the wiring in the van and that all seems fine.

    I'm a bit gutted because I've failed to keep the receipt that came with the thing, so I can't take it back either to the Aldi (which is miles away), or send it back to Tevion for RMA'ing. :thumbsdown:

    What I'm after is the hotline number that came with it, it was on a separate piece of card because the number on the warranty card was wrong. I do believe it's been chucked out by my darling wife :oops:

    If you could help me that would be great. I was really looking forward to updating the stereo in our van (1984 VW Transporter, y'all!!), and having mp3 capability, but now my hopes have been dashed, and I'm down £50 :(

    Alternatively if anyone has any ideas/anecdotes about returning things to Aldi (or indeed Tevion) without proof of purchase :rolleyes:, do let me know. The only proof I have is my bank statement, and there ain't a lot of info on their website about returns, etc. Also, the Aldi that I bought the thing from is about 80 miles away, and the nearest one to me is about 20 away..

    Any help would be *very* greatly appreciated..

    Thanks

    Jerry
    :)
     
  2. RobertM

    RobertM
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    TickTockhouse,

    The Tevion Helpline No. is : 0800 0850 4408

    I never had much luck on this number so found the no. for their UK repair warranty outfit, they seem quite helpful :

    Convar Europe Ltd
    Stirling House
    Culpeper Close
    Medway City Estate
    Rochester
    Kent
    ME2 4HN

    Tel : 01634 296194

    Bank statements are proof...used this method in Comet once. If not, just say you got it as a present and do not have receipt etc....

    Cheers

    Rob
     

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