kingolympics
Prominent Member
- Joined
- Dec 8, 2006
- Messages
- 796
- Reaction score
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- Points
- 305
My virgin internet and tv haven’t worked properly for 3 weeks. I’ve spent hours on hold and they don’t answer the phone (short staffed due to corona).
I have sent email complaints and tried live chat and all they do is tell me to call the phone number that they never answer.
I have 6 months left on my contract but purely because of how they’ve treated me, I want to cancel.
Am i within my rights to do that? They say I have to call them but since they don’t answer the phone, I don’t know what to do!
I have sent email complaints and tried live chat and all they do is tell me to call the phone number that they never answer.
I have 6 months left on my contract but purely because of how they’ve treated me, I want to cancel.
Am i within my rights to do that? They say I have to call them but since they don’t answer the phone, I don’t know what to do!