Tenda nova mw3

[sharonsa]

Hi all,
I have connected the main tenda nova mw3 to my modem. it gets a signal and I have good connection with the main unit and also with the secondary unit. However, after a few days, suddenly the main units goes offline (gets an orange light) and it has no internet (even though I can connect to it with my laptop or phone). then I unplug the main unit and plug it again, it gets fixed, but only for a few days. I switched between the units and it didn't help. I also tried to use only the main unit without the secondary, but the problem remains.
Any ideas?
Thank you all.

 

[mickevh]

What "modem" are you using...?

 

[sharonsa]

What "modem" are you using...?

Don't know. from the ISP

 

[mickevh]

It would be worth checking whether your "modem" is actually a modem and not a router as that might have some bearing on the problems you are experiencing. If you post it's make/model we can check. It's usually written on the serial number label if nowhere else.