Hi there, new user to AV Forum. Been hovering for a while now, and decided it was about time I registered.
Anyway, I have Sky and Sky+ in a multiroom setup. Both boxes are installed in my living room and both are connected to a telephone extension that was installed by the Sky engineer.
Recenty I noticed a problem when attemting to vote using the interactive service.
When I try on Sky+ I got the message 'Error 103' and it states that the phone line may not be connected.
With Sky, I got the message 'Error 107' and it says something like the connection was interupted.
Now, I have checked all connections and they are working fine. Both boxes state 'Telephone Line Connected'. They then both state 'Telephone Line Busy' when someone is using the phone.
I also checked the settings and both boxes have the 1470 prefix, which is correct.
I connected a phone into the extension lead at the boxes and the phone works perfectly, so nothing wrong with the extension.
So, can anyone help me?
Does anyone even have a list of the error codes? If I knew what these were, perhaps I could diagnose the problem.
Thanks a lot in advance for any help offered.
Anyway, I have Sky and Sky+ in a multiroom setup. Both boxes are installed in my living room and both are connected to a telephone extension that was installed by the Sky engineer.
Recenty I noticed a problem when attemting to vote using the interactive service.
When I try on Sky+ I got the message 'Error 103' and it states that the phone line may not be connected.
With Sky, I got the message 'Error 107' and it says something like the connection was interupted.
Now, I have checked all connections and they are working fine. Both boxes state 'Telephone Line Connected'. They then both state 'Telephone Line Busy' when someone is using the phone.
I also checked the settings and both boxes have the 1470 prefix, which is correct.
I connected a phone into the extension lead at the boxes and the phone works perfectly, so nothing wrong with the extension.
So, can anyone help me?
Does anyone even have a list of the error codes? If I knew what these were, perhaps I could diagnose the problem.
Thanks a lot in advance for any help offered.