interbear
Prominent Member
I’ve had a Technics Ottava SC70Mk2 and SC30 for a couple of months. Delighted with the sound quality,when I can get them working it’s great. But I am increasingly infuriated by the Technics Audio Centre app (I’m using the iOS version) and speaker connectivity. The app rarely finds the two speakers on the network, I have to reconnect the app to the speakers on a regular basis - by regular I mean almost every time I want to use them. The process to do so via both the Technics app and Google home app is a pain. On many occasions the app won’t find the speakers on the network a matter of minutes after I’ve set them up to connect. Like just now as an example, as per the screenshot below.
I‘m using a BT Smart Hub 2 router with one WiFi disc. Full fibre 900MB and via WiFi I generally get approx 300MB all round the house. Wi-fi strength is not the issue. The SC70 is approx 6 feet away from the router in the living room. The SC30 is in the kitchen. I’ve disabled the smart set up on the router, I’ve tried it with both 2.4GHz and 5GHz frequencies switched on. I’ve tried it with only the 2.4GHz frequency on and currently only have the 5GHz frequency on so that all devices on the network connect to the same 5GHz frequency. Same problem in all cases. The speakers do not get found in the app. But they are definitely connected to the router, visible and active according to the BT hub manager. Nothing on the Technics support site has helped me fix this.
It renders the excellent speakers almost unusable for some key functions. I can use the CD player on the SC70, I can play programmed favourites such as internet radio stations via the remote control. But I can’t use Airplay (for Apple Music) as the speakers don’t show up as an option. I can’t search and play internet radio via the app. And I can’t use Spotify connect. On the SC30, I can do nothing.
Anyone have any ideas or experienced similar issues? I am very close to contacting John Lewis and returning both of these under warranty, or exchanging them for an alternative.
I‘m using a BT Smart Hub 2 router with one WiFi disc. Full fibre 900MB and via WiFi I generally get approx 300MB all round the house. Wi-fi strength is not the issue. The SC70 is approx 6 feet away from the router in the living room. The SC30 is in the kitchen. I’ve disabled the smart set up on the router, I’ve tried it with both 2.4GHz and 5GHz frequencies switched on. I’ve tried it with only the 2.4GHz frequency on and currently only have the 5GHz frequency on so that all devices on the network connect to the same 5GHz frequency. Same problem in all cases. The speakers do not get found in the app. But they are definitely connected to the router, visible and active according to the BT hub manager. Nothing on the Technics support site has helped me fix this.
It renders the excellent speakers almost unusable for some key functions. I can use the CD player on the SC70, I can play programmed favourites such as internet radio stations via the remote control. But I can’t use Airplay (for Apple Music) as the speakers don’t show up as an option. I can’t search and play internet radio via the app. And I can’t use Spotify connect. On the SC30, I can do nothing.
Anyone have any ideas or experienced similar issues? I am very close to contacting John Lewis and returning both of these under warranty, or exchanging them for an alternative.
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