bubs999
Prominent Member
I switched from Sky fibre broadband to Vodafone fibre in March (due to cost nothing else)
Recently my Vodafone broadband has started to stop working, around 11pm at night most days.
It affects both WiFi and wired access, the speed goes really slow and then stuff just stops working and comes back usually within an hour.
Spoke to Vodafone on the telephone and the guy is adamant it's a WiFi issue.....despite telling him it was wired as well as WiFi.
He got me to split the 5ghz and 2.4ghz WiFi and then change the WiFi channel on both frequencies. Now its been a while since I worked in this area, but I'm still fairly sure that it makes no difference what WiFi settings I have, if my wired connection drops out?
The support call has been placed on hold until Friday for me to "test". Last night, same thing happened at 11pm, but only for a couple of minutes.
I have a Google WiFi mesh system in place, which I thought might be causing a problem, as I'd recently also added a Google Mini and I'd read stories of these interfering. So I removed these devices from the equation and still had the issue (I knew Vodafone would blame 3rd party devices anyway)
Got a message from the Mrs this morning and the internet has stopped working again.
Any tips? Sky worked absolutely fine with this setup and I had that for nearly 3 years.
Edited to add, he also said my router should not be by the TV and I shouldn't use an extension lead from the telephone socket to the router (my BT socket is about 3 metres away from the router and I can't physically have the router there due to is location). He also said I should raise the router, this would mean it sits halfway up my wall and look bloody stupid with all the wires dangling down.
Thanks
Recently my Vodafone broadband has started to stop working, around 11pm at night most days.
It affects both WiFi and wired access, the speed goes really slow and then stuff just stops working and comes back usually within an hour.
Spoke to Vodafone on the telephone and the guy is adamant it's a WiFi issue.....despite telling him it was wired as well as WiFi.
He got me to split the 5ghz and 2.4ghz WiFi and then change the WiFi channel on both frequencies. Now its been a while since I worked in this area, but I'm still fairly sure that it makes no difference what WiFi settings I have, if my wired connection drops out?
The support call has been placed on hold until Friday for me to "test". Last night, same thing happened at 11pm, but only for a couple of minutes.
I have a Google WiFi mesh system in place, which I thought might be causing a problem, as I'd recently also added a Google Mini and I'd read stories of these interfering. So I removed these devices from the equation and still had the issue (I knew Vodafone would blame 3rd party devices anyway)
Got a message from the Mrs this morning and the internet has stopped working again.
Any tips? Sky worked absolutely fine with this setup and I had that for nearly 3 years.
Edited to add, he also said my router should not be by the TV and I shouldn't use an extension lead from the telephone socket to the router (my BT socket is about 3 metres away from the router and I can't physically have the router there due to is location). He also said I should raise the router, this would mean it sits halfway up my wall and look bloody stupid with all the wires dangling down.
Thanks