HI,
Learning a lesson that cheap broadband is crap.
Been trying to switch to another provider recently(well 3 weeks now and counting).
Been trying to get a migration code and now given up on that and just trying to get through to cancel but still no luck. Phoned 30+ times at several times of the day mostly not getting through, but when i do get put through to somewhere else and then phone goes dead....
The four or five times i have spoke to someone they initially said 30 days for mac code, then it changed to 5 work days....all to come in an email but that was two weeks ago and still nothing so now just trying to speak to someone to cancel for the last five days.
Seen my ar*e and now cancelled direct debits, phoned bt to bump them off the phone call package(another two weeks to wait) but bt cant do anything about broadband side, talk ta*k need to do that so spoken to Offcom and got to send letters which will eventually get rid of themm... i hope....
Annoying really as got to get the adsl side of my phone disconnected and re-connected with another provider of which i will be billed for but if Talk Ta*k would have given me a mac code i wouldnt have had to pay anything!
Just a word of warning really that i suppose you pay for what you get!
Gav
Tried again today for 2 hours on the phone!
Learning a lesson that cheap broadband is crap.
Been trying to switch to another provider recently(well 3 weeks now and counting).
Been trying to get a migration code and now given up on that and just trying to get through to cancel but still no luck. Phoned 30+ times at several times of the day mostly not getting through, but when i do get put through to somewhere else and then phone goes dead....
The four or five times i have spoke to someone they initially said 30 days for mac code, then it changed to 5 work days....all to come in an email but that was two weeks ago and still nothing so now just trying to speak to someone to cancel for the last five days.
Seen my ar*e and now cancelled direct debits, phoned bt to bump them off the phone call package(another two weeks to wait) but bt cant do anything about broadband side, talk ta*k need to do that so spoken to Offcom and got to send letters which will eventually get rid of themm... i hope....
Annoying really as got to get the adsl side of my phone disconnected and re-connected with another provider of which i will be billed for but if Talk Ta*k would have given me a mac code i wouldnt have had to pay anything!
Just a word of warning really that i suppose you pay for what you get!
Gav
Tried again today for 2 hours on the phone!