Sweetspot XCard WDM Driver

sneaky

Standard Member
Installed XCard remote - tested and worked out really well. Apart from the fact that the batteries in the package were corroded.

I removed the BTWINCAP 5.3.6 Drivers and installed the Sweetspot WDM Drivers. Stuck on a movie and the Playback was dreadful it was stuttering worse than my old nan with her Zimmer frame.

Deleted both DScaler and the Sweetspot wdm drivers.

Reinstalled DScaler 4.1.7p3 and sweetspot drivers. Playback doesn't stutter but the quality isnt as good as it was. But guess what the remote then doesnt work at all.

What is it about Software and Hardware companies that makes them think they can turn stuff out that doesnt work. In no other business would you get away with it. Sorry about the rant but my day has just about been wasted.

Any help would be appreciated??
 

KraGorn

Novice Member
Originally posted by sneaky
Installed XCard remote - tested and worked out really well. Apart from the fact that the batteries in the package were corroded.
The batteries that came with my X-Card were also leaking.

The remote is driven via the serial port IIRC, which is in no way connected with the Sweetspot, so whatever you did with the WDM drivers/DScaler/BT drivers can't have 'disabled' the X-Card's remote unless there's some bizarre conflict .. no way did it do it on purpose!
 

sneaky

Standard Member
Now then Kragorn,

The funny thing about the remote is that when I press a button the sensor light up but nothing happens.


The software installation is all that I had done so can't be anything else.

Chris
 

sneaky

Standard Member
To put a tin hat on it I cant find the original Sweetspot Disk. I wouldnt care I watched Private Ryan last night and was cock a hoop at the quality. Installed the new drivers and it was truly dreadful.
 

KraGorn

Novice Member
Originally posted by sneaky
The software installation is all that I had done so can't be anything else.
Did you try re-installing the X-Card's drivers? It really isn't the case that the Sweetspot drivers would have deliberately affected the X-Card's remote, they're completely unrelated products. :)
 

David PluggedIn

Active Member
Hi Sneaky
Sorry to hear that you are having problems.

First of all, the new SweetSpot WDM drivers are *only* required if you want to use hard disc recording or network streaming software that requires WDM compatibility.

All SweetSpot users should have had an email from us advising that unless you want to utlilise recording/streaming, there is no need to upgrade the driver.

With regard to the stutter, are you seeing dropped frames in Dscaler? (see http://www.pluggedin.tv/sweetspot/support/faq.html#7g)

Also, were you previously running SweetSpot and Xcard together with no issues - and then the only change being the new driver?

let us know how you get on ..
 

sneaky

Standard Member
Kragorn, Still looking for my original Sweetspot Disk, will let you know when I find it and then install it.

David, I had not had one single problem or glitch. I watched Monsters inc, Nemo and a couple of other films last night and I was over the moon with performance with my HS20. The quality was truly excellent with both the video and Audio. In fact I a couple of friends were round and they could not believe the quality - I didn't think I will be bothering with the cinema again.

Updated the drivers and all hell let loose including the remote not working. The stutters were awful and the dialog from the centre speaker seemed to disappear at times.

One question about the audio, am I right in thinking that the SPDIF port is just used as a pathway to my amp and I would gain nothing by getting a good Sound Card if the SPDIF is all I was using.

Chris
 

KraGorn

Novice Member
Originally posted by sneaky
Kragorn, Still looking for my original Sweetspot Disk, will let you know when I find it and then install it.
You can get everything on the CD off their web download page Chris, may save time hunting the missing disc. :)
 

sneaky

Standard Member
Done that Kragorn and all is well once again.

Deinstalled all software and hardware and reset it up as I had done originally and everything seems as it was and even the remote is working.

Only thing I have to moan about now are the corroded batteries.

So just gonna buy some batteries and see if I can get my Home Theater MX-500 to learn from the XCard remote.

Thanks for your time Guys.
 
A

Alex Simon

Guest
One question about the audio, am I right in thinking that the SPDIF port is just used as a pathway to my amp and I would gain nothing by getting a good Sound Card if the SPDIF is all I was using.
Hi Sneaky - just to answer this point.
Even though 'bits is bits' - the timing of this date stream is crucial. the accuracy of this timing can have a serious effect on most of the audible elements - pace, rhythm, tone, soundstage, etc.
You will find improvements in SPDIF output as you move up the range of soundcards.
 

KraGorn

Novice Member
TT can use SPD/IF, if it couldn't I'd not use it. What makes you think it can't?
 

David PluggedIn

Active Member
Hi Sneaky
Thats correct, the SPDIF on the Xcard is only supported by Xcard applications, such as XMP that you are currently using, and also a 3rd party application called JovePlayer (www.8dim.com)

regards
 

sneaky

Standard Member
David,

Do I use joveplayer in the same way as XPlayer, in that the Sweetspot is used with DScaler.

Chris
 
A

Alex Simon

Guest
Yes, that's correct.
You would use Joveplayer and DScaler together.
When you select PDI in DScaler, you would be seeing the Joveplayer interface with all the 'media centre' benefits that offers. All audio aspects (mp3 playing, movei sound, etc) would be outputted by the Xcard's SPDIF.

Hope that helps
Alex
 

Mr.D

Distinguished Member
Just discovered something.
I have a nebula digiTV installed along with the sweetspot.
The nebula has a BT878 based analogue capture stage built in as well as the freeview tuner.

When I used the btwincap uninstall routine prior to reinstalling the new wdm driver for the sweetspot it uninstalls the digitv card as well.

Initially when I installed the sweetspot with the original drivers there was some confusion over the detection routine in dscaler identifying the digiTV stage or the sweetspot : it was a little misleading but trial and error got it sorted ( the digitv card was detected first).

Luckily I have acronis trueimage and was able to restore back. The only solution I can see is to manually uninstall the sweetspot and then reinstall it using the new driver. Rather than use the btwincap uninstaller on the sweetspot driver disc.
 

KraGorn

Novice Member
Originally posted by sneaky
Do you use the XCard SPDIF through TT.
No sorry, forgot the X-Card has its' own output .. one of the annoying things I found with its' design.
 

dgc

Standard Member
Similar experience with the nebula.
When I ran the btwincap uninstaller it also removed the video input on the nebula, though the digitv app still functioned.
Upon installing the new sweetspot driver it also applied intelf to the nebula video input and my system showed up as 2 sweetspots. Had to manually reinstall the driver for the nebula, pointing it to the correct driver in the nebula folder.
 
A

Alex Simon

Guest
Thanks for the information guys.
We have a Nebula here in one of the test machines and didn't suffer the same problem. As usual, installation seems to go differently for each environment - a total pain when you're trying to lock down the instructions for the user-guide.

All information gratefully received

Thanks again
Alex
 

Mr.D

Distinguished Member
I left the nebula alone (after restoring the drive image thankfully)and manually uninstalled the sweetspot. Then I ran the new WDM installer. This worked fine.

Reinstalling the nebula after the uninstaller nuked it didn't work for me.
 

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