Stuttering issues watching streamed movies


Novice Member
I have an issue when streaming a movie on various apps on my LG TV 43UJ630V. It affects Rakuten and Chili mainly, but sometimes Netflix.

Every few seconds there is a stutter as if a frame or two has been dropped. It is most noticeable when something is moving across the screen e.g. a car or a person walking. The audio is fine, no issues. I don't get any buffering issues.

I have a Virgin M100 connection and all my streaming devices are connected via CAT6 Ethernet cables over less than 10m runs.

Anyone else experiencing this or know what could be causing this? Maybe the Virgin Hub 3 router?

Hi and welcome to the forum,

You might be interested in some of my posts in this topic: LG CX frame rate not matching

It's definitely an LG bug ;)


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