Strange Sky+ problem



My parents (who live a few miles away) are having a strange problem with SKY+.

Last night if you chose SKY channels 401 or 402 the box switched itself off. You could, from what I could work out, choose any other channel eg 403 with no problem. The sugscribe to sky sports.

Did/ has anyone else encountered this?

I have SKY+ installed and at the same time as their problem mine was working ok.

Haven't spoken to them today to see if it's been rectified.
Just an update.
Having switched SKY off at the mains all night and most of today - it's all working again.

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