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Strange question

MisterX334

Active Member
I bought a 40W2000 in december last year for 1500 euros with 5 year sony warranty.
The 40W2000 is here now 1200 euro and the W4500 is also 1200 euro.
So if i asked Sony to replace my W2000 that has alot of clouding for a 40W4500 because they are the same price and the W2000 isnt made anymore , would sony allow it you think? or for the Z4500 with extra payment from my side
 

ChrisGgr

Distinguished Member
a W4500 is just the ideal set
 

MisterX334

Active Member
I called sony and they said they dont want to exchange my tv i even offered to pay some money but they refused but my best friend exchanged his tv without a problem???:mad:
 

ChrisGgr

Distinguished Member
why dont they want to exchange your tv?can you get a refund and buy from somewhere else?
 

Dancook

Distinguished Member
It sounds like you're trying to start at the end of the process, wanting a new model tv in exchange for yours.

I think you should concentrate on asking Sony about your clouding issue, and how they propose to resolve it. If they tell you it's a fault, they must provide options - at this point you might have some leverage.
 

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