rs6mra
Established Member
- Joined
- Dec 13, 2011
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- 778
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My fibre speed is rather slow around 1-2Mbps according to Speedtest.net.
I spoke to Plusnet and they have confirmed that all is normal at their end and ran a test on my line which was 30Mbps. What tech support also pointed out was that there was a massive upload late last night of about 30Gb and that is what may have affected the speed. I have been experiencing issues for the last 3 days and I have since found out that my daughter backed up the photos on her phone last night to iCloud. I just find it odd that this would be the cause.
Anyway, I was asked to check data usage on my PCs and one in the last 30 days that is hardly ever used had a total of 2,481GB of data usage in comparison to the one that I use every day which was only 232Gb. I have run malware and virus tests but this showed no results.
From the usage stats, the system used up 2,471Gb. Can anyone shed some light on this and have I anything to be worried about?
My line is still slow but Plusnet have now escalated the issue.
I spoke to Plusnet and they have confirmed that all is normal at their end and ran a test on my line which was 30Mbps. What tech support also pointed out was that there was a massive upload late last night of about 30Gb and that is what may have affected the speed. I have been experiencing issues for the last 3 days and I have since found out that my daughter backed up the photos on her phone last night to iCloud. I just find it odd that this would be the cause.
Anyway, I was asked to check data usage on my PCs and one in the last 30 days that is hardly ever used had a total of 2,481GB of data usage in comparison to the one that I use every day which was only 232Gb. I have run malware and virus tests but this showed no results.
From the usage stats, the system used up 2,471Gb. Can anyone shed some light on this and have I anything to be worried about?
My line is still slow but Plusnet have now escalated the issue.