Hi All,
Hoping someone can help please? I have an outstanding issue on my LG 42LH4000 which is really disrupting my enjoyment of this unit.
The problem has been reported to LG and two different engineers have been out to look at it, once to update the firmware and then to replace a mainboard which was put back to the original once it was found it made no difference.
My issue is that I can hear a low level background hiss on most channels including HD ones as well as from my PS3 input. The engineers that have come out say they can't and blame the humm on my Sky box ... this I can also hear and it is not that!!!
It does not change in volume when the volume is adjusted, but is contantly there. It initially started as a hiss when ever a soundbyte was sent to the TV (silence then someone speaks you get the hiss) but since the firmware upgrade it is now constant.
I have plugged in headphones and the hiss is not evident.
I have changed to SCART input and the hiss is not evident.
I can play music from USB and the hiss is not evident.
It is only evident when either of the HDMI inputs are used. I've tried different cables without any success.
The LG engineer has now asked me to contact Sky to get my Sky box changed .... which is quite a stupid request (and sounds like a fob off) seeing as the hiss is evident from another source.
Please could someone give me advice to sort this.
Thanks in advance
Nige
Hoping someone can help please? I have an outstanding issue on my LG 42LH4000 which is really disrupting my enjoyment of this unit.
The problem has been reported to LG and two different engineers have been out to look at it, once to update the firmware and then to replace a mainboard which was put back to the original once it was found it made no difference.
My issue is that I can hear a low level background hiss on most channels including HD ones as well as from my PS3 input. The engineers that have come out say they can't and blame the humm on my Sky box ... this I can also hear and it is not that!!!
It does not change in volume when the volume is adjusted, but is contantly there. It initially started as a hiss when ever a soundbyte was sent to the TV (silence then someone speaks you get the hiss) but since the firmware upgrade it is now constant.
I have plugged in headphones and the hiss is not evident.
I have changed to SCART input and the hiss is not evident.
I can play music from USB and the hiss is not evident.
It is only evident when either of the HDMI inputs are used. I've tried different cables without any success.
The LG engineer has now asked me to contact Sky to get my Sky box changed .... which is quite a stupid request (and sounds like a fob off) seeing as the hiss is evident from another source.
Please could someone give me advice to sort this.
Thanks in advance
Nige