Hi,
I often get short(1 sec) sound drops when watching video from a Nvidia Shield. Because my receiver is a old model that do not support HDR I have to connect the Shield directly to the TV with a certified 8K HDMI cable. To get the sound working I need to use ARC with another hi-speed HDMI cable or TOSLINK. I have tried several different cables, connections and settings but can´t remove these sound drops?
I'm not sure how important Nvidia shield Custom Display Modes is when using KODI and Netflix apps but it seems to have some impact. First I set it to 4K 59,940, YUV 422 12-bit Rec- 2020 with Dolby Vision and HDR10, this gave a lot of short sound drops with 4K HDR10 video in KODI. There was more or less none in Netflix with a older movie(Smokey and the Bandit). Then I change to 4K, 60Hz, RGB 8-bit Rec.709 without HDR and with this setting there was no longer any dropouts in KODI with the 4K HDR video(The HDR did still work), I tested a 4 min scene where I always could reproduce the sound drop. The Netflix movie did however got a lot of longer dropouts?
I have googled the problem and there is a lot of others that have the same problem. Some cases it´s solved with new cables(that I already tried) in other turning off Bluetooth remotes(not possible here) and whatnot solves it. But most seems to just give up and buy a new receiver. I have been in this situation before and for some time I used a HDMI switch to solve it but there is always some problem. According to the store a replacement for my receiver is about 250 EUR that is otherwise working great in my setup.
There is no problems with the picture.
In my case it does seems to have something to do with the custom display mode on the shield?
Hardware
Receiver : Yamaha RX-a3030
TV : LG OLED65C8
Playback unit : Nvidia Shield TV PRO (new model)
I often get short(1 sec) sound drops when watching video from a Nvidia Shield. Because my receiver is a old model that do not support HDR I have to connect the Shield directly to the TV with a certified 8K HDMI cable. To get the sound working I need to use ARC with another hi-speed HDMI cable or TOSLINK. I have tried several different cables, connections and settings but can´t remove these sound drops?
I'm not sure how important Nvidia shield Custom Display Modes is when using KODI and Netflix apps but it seems to have some impact. First I set it to 4K 59,940, YUV 422 12-bit Rec- 2020 with Dolby Vision and HDR10, this gave a lot of short sound drops with 4K HDR10 video in KODI. There was more or less none in Netflix with a older movie(Smokey and the Bandit). Then I change to 4K, 60Hz, RGB 8-bit Rec.709 without HDR and with this setting there was no longer any dropouts in KODI with the 4K HDR video(The HDR did still work), I tested a 4 min scene where I always could reproduce the sound drop. The Netflix movie did however got a lot of longer dropouts?
I have googled the problem and there is a lot of others that have the same problem. Some cases it´s solved with new cables(that I already tried) in other turning off Bluetooth remotes(not possible here) and whatnot solves it. But most seems to just give up and buy a new receiver. I have been in this situation before and for some time I used a HDMI switch to solve it but there is always some problem. According to the store a replacement for my receiver is about 250 EUR that is otherwise working great in my setup.
There is no problems with the picture.
In my case it does seems to have something to do with the custom display mode on the shield?
Hardware
Receiver : Yamaha RX-a3030
TV : LG OLED65C8
Playback unit : Nvidia Shield TV PRO (new model)