Sony X81 KD43XH 8196 problem with inputs display


Novice Member
I have a Sony X81 KD43 XH8196 TV. I don't think it has updated recently - no notification anyway - but regardless when I press the "input" key on the remote, instead of a set of tiles showing inputs, physical and streaming - so Live TV, TV, Netflix, Prime, Disney, Discovery, Recording Device, etc. - I now get TV, Recording Device but the other tiles are gone. When I choose edit, there are now no longer radio buttons to toggle on Netflix, etc, but instead a "Favourites" to toggle on. But it never works! I have to use Home instead now to trigger apps like Prime, Discovery, Disney, etc.

Can I reset this to how it was before, so I can see the individual tiles for Netflix, etc. again? Why do Sony keep "improving" things that were fine?

EDIT - apparently it is an app conflict. See

EDIT 2 Removing the NOW tv app fixed it.
Last edited:

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